Unlike some other devices, you do not download a standalone firmware file. Instead, the process is managed through ASTRO's official software. Here's the step-by-step guide to get your device updated.
There are several reasons why users might want to download and install ASTRO firmware 36797:
: Adds "Game-Chat mix audio" support via USB for Xbox Series X|S and Xbox One consoles.
Connect your MixAmp or Base Station to your PC via .
users to enable "Game-Chat" balance over a single USB connection on . How to Download and Install There are two primary methods to acquire this firmware: Method 1: Automatic Update (Recommended)
Connect the MixAmp to your computer using a high-quality micro-USB cable. 2. Install the Software Preferred Version: Many users report higher success rates using the Astro Command Center from the Microsoft Store rather than the standalone desktop version. Automatic Prompt:
Manually uploading firmware 36797 is the most reliable way to bypass broken automated servers and revive a malfunctioning Astro A50 setup. By bypassing the automated update loops and directly flashing the .afw file via a stable USB 2.0 port, you can permanently restore battery accuracy, stabilize next-gen console audio, and eliminate random device disconnects.
The or percentage where the update stops?
Before proceeding with any firmware download, verifying hardware compatibility is critical. Firmware version 36797 is typically designed for specific hardware revisions of Astro series radios and control heads. Installing firmware on an incompatible hardware version can result in a "brick" (rendering the device inoperable).
This version is primarily for the MixAmp Pro TR Gen 4 . (Note: Gen 3 devices typically use version 36789 for similar functionality). How to Download and Install Firmware 36797
It is not uncommon for users to run into problems during the update process. Below are solutions to the most frequently reported issues.
If you successfully installed 36797 but notice strange behavior, try these community-tested solutions:
Still stuck? The official Astro support subreddit has a dedicated 36797 megathread where engineers occasionally respond to bug reports.
When the automated system fails, your only option is to download the manual firmware .afw file and upload it directly. Step-by-Step Guide to Manually Install Astro Firmware 36797