Regular maintenance involves cleaning the thermal print head to prevent print gaps or faded barcodes. SM-500MK4 BS | Retail - DIGI (TERAOKA)
| Problem | Likely Cause | Suggested Fix | |---------|--------------|----------------| | Scale won't turn on | No power, blown fuse, bad power cord | Check outlet, cord, and internal fuse (qualified personnel only). | | Unstable reading (numbers jump) | Vibration, air drafts, loose platter | Move scale to stable surface; tighten platter; eliminate drafts. | | Inaccurate weight | Needs calibration or leveling | Level the scale; recalibrate. | | Printer not printing or jamming | Empty label roll, label gap sensor blocked | Reload labels; clean sensor area. | | Prints garbage characters | Communication error or corrupt data | Reboot; check connection; reload label template. | | Error code E1, E2, etc. | Sensor failure or scale overload | Refer to service manual; contact technician. | | Display shows "---" | Over‑range (weight > capacity) | Remove excess weight immediately. |
The Digi SM-500 is a robust and versatile tool that serves as the backbone of any efficient retail operation. By familiarizing yourself with its basic operations, respecting its calibration needs, and performing regular cleaning and maintenance, you can ensure that this device provides years of reliable service.
This report covers the most critical aspects of the SM-500: digi sm500 scale user manual
Keep away from direct sunlight, heavy drafts, and electromagnetic interference. Power: Connect the power cable to a grounded outlet. Daily Operation
Check if the label is loaded correctly, the paper is not jammed, and the thermal head is fully locked.
Secure the backing paper to the take-up spindle by turning it clockwise until snug. Basic Weighing: Ensure the scale is level and the display shows a stable zero symbol before placing products gently on the platform. System Programming & Maintenance Initial Setup: Regular maintenance involves cleaning the thermal print head
Press UNIT (or MODE ) repeatedly to cycle through:
The DIGI SM-500 series combines accurate weighing with a flexible label printing system. Understanding its layout is essential for daily efficiency. Key Features
Features programmable PLU keys for fast item selection. | | Inaccurate weight | Needs calibration or
| Industry | Use | |----------|-----| | Lab | Reagent weighing, formulation | | Jewelry | Diamond/carat weight (500 ct = 100 g) | | Pharmacy | Pill counting, powder dispensing | | Kitchen / coffee | Precision baking, espresso dose | | Education | Physics density experiments |
The Digi SM-500 is a high-performance label printing scale commonly used in supermarkets, delis, and grocery stores. It is known for its durability and ability to store a large number of PLUs (Price Look-Up codes). It supports pre-pack labeling and random weight printing.
Note: Accessing programming mode usually requires an authorized key or a specific Manager Code.