When run legitimately:
Many users experience issues where the headset microphone stops working, or the 7.1 surround sound button does not function as expected after a Windows update. The firmware specifically addresses these bugs:
If you are experiencing a specific issue with your headset, let me know (PC, PS5, Xbox), your current firmware version , or the exact error message you are seeing so I can provide a targeted fix. Share public link
I can provide tailored steps to get your headset sounding perfect. Share public link hyperxcloudiifirmwareupdaterrev0010 exe file 2021
While version numbers like 0030 exist, official documentation and community consensus confirm that 0010 is the newer, stable version for the original Kingston-era Cloud II headsets. Installation Steps Plug your Cloud II USB sound card into a PC.
Plug the USB sound card directly into a motherboard port (avoid USB hubs).
: For the best results, open Device Manager on your PC, uninstall the "HyperX audio device" under "Sound, video and game controllers," and then reconnect the device to reload the Windows drivers. Troubleshooting Common Issues When run legitimately: Many users experience issues where
Connect your HyperX Cloud II USB control box directly to a USB port on a . Avoid using external USB hubs.
: Essential Update for HyperX Cloud II Wired (Firmware 0010)
: It updated the USB sound card drivers to recognize headsets manufactured under the new HP branding (VID_03F0). PlayStation 5 Support Share public link While version numbers like 0030
HyperX Cloud II Firmware Updater Rev 0010: Essential Guide for 2021 and Beyond
: Eliminates sudden audio drops on newer operating system builds.
Fixes issues where the microphone is not detected or produces low audio.
: hyperxcloudiifirmwareupdaterrev0010.exe