Go to Settings > Privacy > Camera and ensure "Allow apps to access your camera" is turned ON.
: Some users have noted that manual driver links provided in older manuals may be broken. If necessary, archived firmware (e.g., DX2 versions) can sometimes be found via community links on platforms like Amazon . Troubleshooting Common Issues
Many Kaysuda devices are plug-and-play, meaning Microsoft hosts a certified version of the driver on its servers. When you plug the camera into a USB port, Windows Update frequently fetches and installs the necessary driver automatically in the background. How to Install the Kaysuda Camera Driver
It's essential to keep your Kaysuda camera driver up to date to ensure optimal performance and compatibility with your operating system. Here are the steps to update your driver: kaysuda camera driver
: If you are using a laptop that already has a built-in infrared camera, you must disable the integrated one in Device Manager for the Kaysuda camera to work with Windows Hello.
and try setting up Windows Hello again. Troubleshooting Kaysuda Camera Not Working
This suggests the driver is installed, but the resolution settings are mismatched. Go to Settings > Privacy > Camera and
: Ensure the physical privacy switch on top of the camera is in the "Open" or "On" position, or the device may not appear in the Device Manager. 2. Manual Driver Installation (If Not Auto-Detected)
Before troubleshooting software, ensure the following hardware conditions are met: Privacy Switch
Click , select the unzipped folder containing your downloaded Kaysuda drivers, and click Next . Here are the steps to update your driver:
Open File Explorer and navigate to C:\Windows\System32\WinBioPlugIns\FaceDriver . Locate HelloFace.inf . Right-click on HelloFace.inf and select .
If your camera was working but suddenly stopped, or if Windows Hello displays an error stating "We couldn't find a camera compatible with Windows Hello face" , use these targeted troubleshooting steps. Roll Back a Faulty Windows Update