For HMI communication with PLCs and field devices:
setup.exe /s /v" /qn ADDLOCAL=ALL LICENSE_SERVER=myserver:27000 GALAXY_NAME=MyGalaxy"
You must have Administrator privileges on the installation machine. wonderware intouch installation guide
If the installer detects missing prerequisite components (such as Visual C++ redistributables, .NET frameworks, or MDAC updates), it will prompt to install them. Click to allow automatic installation of these required components.
Note: If you need to use the ArchestrA IDE, ensure you select that component as well. For HMI communication with PLCs and field devices: setup
Ensure both .NET 3.5 and 4.x are fully installed via Windows Features.
Installing AVEVA InTouch HMI (formerly Wonderware) requires running the setup as an administrator on a compatible 64-bit Windows system, ensuring prerequisites like .NET Framework and SQL Server are present. The process involves selecting InTouch HMI components, configuring an ArchestrA user account, and using the AVEVA Configurator to finalize the license server setup. For detailed instructions, see the official AVEVA Documentation AVEVA™ Documentation Hardware requirements - AVEVA™ Documentation 21 Jan 2026 — Note: If you need to use the ArchestrA
| Error Message / Symptom | Likely Cause | Solution | | :--- | :--- | :--- | | | Pre-existing SQL instance conflict. | Uninstall existing SQL Express instances or install InTouch on a clean VM. | | "Failed to register components" | Antivirus blocking registry write. | Disable AV, run setup.exe as Administrator. | | "Licenses not found" on launch | License Manager not configured. | Open License Manager and ensure the license key is valid and plugged in. | | Install hangs at "Installing SQL" | Slow machine or pending Windows Updates. | Check Task Manager; if not progressing, restart and ensure no Windows Updates are pending in the background. | | 64-bit Office conflict | DA components fail to register. | Uninstall 64-bit Office, run InTouch install repair, install 32-bit Office. |
The table below shows typical Wonderware System Platform hardware requirements based on installation scale and I/O volume:
: Modern versions typically require Windows 10 (version 22H2 or later) or Windows 11 ; server editions like Windows Server 2019/2022 are also supported.
: You must create or identify a local or domain user account with administrative privileges. This account is used for internal communication between System Platform components.