the printer completely, but leave the power cable plugged into the wall.
the printer completely (do not unplug the power cord).
This article provides a comprehensive guide on how to download, install, and use the Canon Service Tool V5510, designed for newer Canon PIXMA and G-Series printers in 2026. What is Canon Service Tool ST 5510?
Close the tool. Disconnect and reconnect the USB cord into a different physical port. Restart the printer using the Service Mode button sequence detailed above. Error Code: 005
The power green LED light will flash for a few seconds and then stay solid. Your computer may notify you that a new hardware device called "Canon Device" has been detected. Your printer is now in Service Mode. Step 3: Installation and Usage of ST 5510
This happens if the service tool is not compatible with the printer model or if the USB connection is unstable.
Generates precise nozzle checks and grid patterns for alignment diagnosis.
Use WinRAR or 7-Zip to extract the downloaded .zip file.
Locate the "Clear Waste Ink Counter" section, ensure "Main" is selected, and click Common Troubleshooting Error Code 006:
Because service tools interact deeply with hardware, many antivirus programs incorrectly flag them as malware. You will likely need to temporarily disable your security software to download and run the tool.
If the printer is correctly in Service Mode, the "USB Port" section at the top will show your printer's ID. Reset Waste Ink: Find the Main tab.
If you reset the electronic counter multiple times without opening the printer housing to clean or replace the physical ink felt pads, excess ink will eventually overflow out of the bottom of the machine. This can permanently damage your furniture, stain your floors, or short-circuit the internal electronic boards of your printer. Always plan to replace or thoroughly wash and dry the internal ink pads shortly after performing a software reset.