Ansyswbuexe Encountered A Problem A Diagnostic File Has Been Written New -
Most online guides suggest: “Increase virtual memory, simplify the model, update GPU drivers.” But a deeper approach:
user wants a long article for the keyword "ansyswbuexe encountered a problem a diagnostic file has been written new". I need to search for information about this error. I'll search in English. search results show several forum threads and articles. To gather comprehensive information for the article, I will open the most relevant results. These include results 0, 1, 2, 3, 4, 5, and also result 0 from the second search, result 0 from the fourth search, result 2 from the fourth search, and result 0 from the third search. FEA Tips article provides a comprehensive overview. The other forum posts offer various solutions. I now have sufficient information to write a detailed article. The article will cover: an introduction to the error, understanding what it means, common causes, troubleshooting steps, advanced solutions, preventive measures, and a conclusion.error Traceback (most recent call last): File "/app/venv/lib/python3.12/site-packages/wrapt/__wrapt.py", line 25, in result = self._handler(wrapped, instance, args, kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/agent_api/agent_api/core/llm/middlewares/tool_execution.py", line 94, in on_call return handler(wrapped, instance, args, kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/venv/lib/python3.12/site-packages/wrapt/__wrapt.py", line 25, in call result = self._handler(wrapped, instance, args, kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/agent_api/agent_api/core/llm/middlewares/ init .py", line 105, in on_call return handler(wrapped, instance, args, kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/venv/lib/python3.12/site-packages/wrapt/__wrapt.py", line 25, in call result = self._handler(wrapped, instance, args, kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/agent_api/agent_api/core/llm/middlewares/tool_execution.py", line 131, in on_call return handler(wrapped, instance, args, kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/venv/lib/python3.12/site-packages/wrapt/__wrapt.py", line 25, in call result = self._handler(wrapped, instance, args, kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/agent_api/agent_api/core/llm/middlewares/ init .py", line 105, in on_call return handler(wrapped, instance, args, kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/venv/lib/python3.12/site-packages/wrapt/__wrapt.py", line 25, in call result = self._handler(wrapped, instance, args, kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/agent_api/agent_api/core/llm/middlewares/retry.py", line 67, in on_call return handler(wrapped, instance, args, kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/venv/lib/python3.12/site-packages/wrapt/__wrapt.py", line 25, in call result = self._handler(wrapped, instance, args, kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/agent_api/agent_api/core/llm/middlewares/history.py", line 88, in on_call return handler(wrapped, instance, args, kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/venv/lib/python3.12/site-packages/wrapt/__wrapt.py", line 25, in call result = self._handler(wrapped, instance, args, kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/agent_api/agent_api/core/llm/middlewares/ init .py", line 49, in run return await self._async_run(wrapped, instance, args, kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/agent_api/agent_api/core/llm/middlewares/ init .py", line 54, in _async_run return await wrapped(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/agent_api/agent_api/core/llm/middlewares/async_client.py", line 44, in wrap response = await client.chat(**kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/venv/lib/python3.12/site-packages/openai/resources/chat/completions/completions.py", line 2672, in create return await self._post( ^^^^^^^^^^^^^^^^^ File "/app/venv/lib/python3.12/site-packages/openai/_base_client.py", line 1801, in post return await self._request( ^^^^^^^^^^^^^^^^^^^^ File "/app/venv/lib/python3.12/site-packages/openai/_base_client.py", line 1494, in _request raise self._make_status_error_from_response(err.response) from None openai.BadRequestError: Error code: 400 - 'error': 'message': 'The response was filtered due to the prompt triggering Azure OpenAI’s content management policy. Please modify your prompt and retry. To learn more about our content filtering policies please read our documentation: https://go.microsoft.com/fwlink/?linkid=2198766', 'code': 'content_filter'
Open and type %appdata% in the address bar.
Because it is a generic crash wrapper, the error can be triggered by multiple root causes, ranging from faulty graphics drivers to corrupted user preferences and illegal directory strings. This step-by-step troubleshooting guide will help you isolate and resolve the issue. Phase 1: Clear Corrupted User Profiles and AppData search results show several forum threads and articles
How to Fix the "ansyswbuexe encountered a problem" Error in Ansys Workbench
Ansys caches temporary simulation states, user preferences, and window layouts in the Windows AppData directory. If these cache files corrupt due to an unexpected power outage, software crash, or update, AnsysWBU.exe will fail to launch. Resetting these folders creates clean, uncorrupted configurations.
is a generic crash message indicating that Ansys Mechanical or DesignModeler has failed. This is often caused by corrupted user profiles, graphics driver conflicts, or missing system libraries. Ansys Innovation Space Quick Fixes FEA Tips article provides a comprehensive overview
: Broken paths between CAD software (like SpaceClaim or SolidWorks) and the Workbench. Step-by-Step Fixes for the AnsysWBU.exe Error
The error is one of the most frustrating crashes in Ansys Workbench . This specific crash typically hits users right when they attempt to generate a mesh, open DesignModeler, or load the Mechanical editor. Because AnsysWBU.exe serves as the primary executable layer driving the user interface components of Ansys Mechanical, any underlying failure—ranging from corrupted user profiles to hardware incompatibilities—will trigger this generic windows dump notification.
The error appears during mesh generation or while rotating the 3D view. Diagnostic files mention “OpenGL error”. Note the (e.g.
Press Win + R , type %appdata% , and click Enter. Locate the folder named Ansys . Inside, find your specific version folder (e.g., v241 , v232 , v190 ) and rename it to vXXXX_old .
Create a new, simple static structural analysis (e.g., a cantilever beam with a single load). If that solves, the problem is model-specific. If it also crashes, the problem is environmental (software, drivers, or hardware).
Because it is a generic Windows crash format statement, the error itself does not state what went wrong. However, it is usually caused by .
Note the (e.g., 0xc0000374 indicates a heap corruption) and Faulting module name (e.g., ntdll.dll suggests a Windows-level issue) to guide further research or when seeking help from ANSYS support.