Applications like Discord, NVIDIA GeForce Experience, and Xbox Game Bar can sometimes interfere with games.
Whether you are playing on , Epic Games Store , or a console, follow this comprehensive guide to restore your profile and get back to exploring Paititi. 1. The Core Fix: Delete the Corrupted Profile File
(Copy-paste into File Explorer address bar)
Click the three dots on the game tile > Settings > uncheck Enable Cloud Saves .
Windows Controlled Folder Access often blocks games from modifying files in your Documents folder. Open the Windows Start menu and type . Go to Virus & threat protection . Scroll down and click on Manage ransomware protection . shadow of the tomb raider failed to load profile
When you see the error, your instinct might be to delete the save folder. Follow these initial checks first.
The "Shadow of the Tomb Raider failed to load profile" error can be frustrating, especially if you're eager to dive back into the game. This issue might stem from various causes, ranging from corrupted game files to issues with your graphics drivers or even problems with the game's installation. Let's explore some troubleshooting steps and potential solutions to help you get back into the game.
When launching the game again, if Steam alerts you to a file conflict, choose to sync your up to the Cloud to overwrite the corrupted online backup.
: After applying the fix, be cautious when re-enabling Steam Cloud Sync. If the cloud still holds a corrupted version of your profile, it may re-download it, causing the error to reappear. If this happens, keep Steam Cloud disabled for this game and rely on your local backup. A good precaution is to first back up your new, working save folder before reactivating the cloud. The Core Fix: Delete the Corrupted Profile File
Right-click on the shortcut or .exe file. Select Properties . Navigate to the Compatibility tab. Check the box for Run this program as an administrator . Click Apply , then OK . 2. Allow the Game Through Windows Defender
If the above method does not work, the issue is likely stemming from a hardware conflict or a system security block. Try these solutions in order:
The error "failed to load profile" frequently occurs because your antivirus or Windows security is preventing the game from writing to the Documents folder.
. Because this file contains your settings and overall progress markers, the game may refuse to launch or get stuck in a loop asking to create a new profile. Steam Community Most Effective Fix: Delete Corrupted Profile Data The most reliable solution found by players on Steam Community is to manually remove the profile.dat Locate your save folder Go to Virus & threat protection
Add these folders to antivirus exclusions:
, a common issue often caused by synchronization bugs between local files and cloud storage. 1. Re-sync Local Profile with Cloud (Steam)
If you have a PlayStation Plus subscription, your profile might be backed up. Go to Settings -> Saved Data and Game/App Settings -> Saved Data (PS4/PS5) -> Cloud Storage . Select Download to Console Storage and overwrite the problematic local file with an older, working save. Summary Checklist Action Step Target Platform Why It Helps Whitelist in Antivirus Stops Windows from blocking game-save permissions. Run as Administrator Grants full read/write access to the storage drive. Verify Game Files Repairs corrupted engine files causing the glitch. Clear Local Cache Xbox / PS5 Flushes temporary system conflicts. Recreate Profile Folder Replaces a broken save directory with a fresh template.