of installation, it will stop functioning or may even automatically "Thaw," leaving the machine unprotected. If you're still seeing issues, we recommend checking the Faronics Release Notes for the latest compatibility fixes or reaching out to Faronics Support If you'd like, I can: email to Faronics Support regarding a stuck activation Explain how to set up Offline Activation for air-gapped labs Help you troubleshoot Deep Freeze Cloud specifically Let me know how you'd like to finalize your post DeepFreeze thaws after 30 days of being off Internet
The Enterprise Console will automatically distribute the verified offline token to all pending client workstations the next time they check-in over the local network. Method 3: Command Line Verification (DFC Utility)
: The system is in a "waiting" state. If activation does not occur within 30 days of installation, the software will stop functioning or provide constant reminders to activate.
Sometimes the Faronics server itself may be experiencing high load, causing activation requests to time out 1.2.1. How to Fix "Pending Activation New" Method 1: Force Online Activation (Easiest) Ensure the machine has internet access. deep freeze pending activation new
New installations of Deep Freeze typically enter a "Pending Activation" state. During this period, the software is fully functional, but it must communicate with the Faronics License Activation Server within a specific timeframe (usually 30 days) to remain active.
Ensure that your firewall allows access to *.faronics.com and faronics.com .
Sometimes, the phrase "pending activation new" is a symptom of a larger problem. of installation, it will stop functioning or may
Essentially, your workstation is in a "grace period." It is fully functional, but it needs to verify its license over the internet or through the Enterprise Console to transition to an "Active" status. Why is My Machine Stuck in Pending?
In the Enterprise Console, select the pending machine and choose . The console will generate an Activation Request Code .
Once activation is completed on a given workstation, the workstation will not require further activation unless: If activation does not occur within 30 days
However, even the most robust software has its quirks. If you have recently installed a fresh copy of Deep Freeze or are managing a fleet of new endpoints, you may have encountered the frustrating status message:
If the software is completely stuck and refuses to activate or uninstall, you must enter "Maintenance Mode" or use the command line.
If the machine is not connected to the internet, use the option to generate an Activation Request File .
If an update is stuck, allow Windows to finish installing it, reboot the machine, and let the update cycle complete entirely before checking Deep Freeze again. Step 3: Verify Network and Console Connectivity For environments using Deep Freeze Cloud or Enterprise:
While Deep Freeze can typically activate while frozen, certain network configurations may require the machine to be to finalize specific license handshake communications. How to Resolve It