The FortiGate VM will automatically reboot to apply the license. This process usually takes 2 to 3 minutes. Via the Command Line Interface (CLI)
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Fortinet will send this code to the email address on your purchase order. Ensure you check your spam folder.
Works as expected – just read the docs first Fortigate Vm License Download
Open your web browser and navigate to the Fortinet Customer Service & Support Portal.
: This model involves purchasing a license for a specific number of virtual CPUs (vCPUs) through a Fortinet partner. The license is portable across different cloud platforms and hypervisors. Under BYOL, there are two sub-models:
A license file is useless without the underlying virtual machine appliance files. Follow these steps to download the correct deployment package for your hypervisor: Log in to the . Click on the Support dropdown menu at the top of the page. Select Firmware Download . Set the product dropdown to FortiGate . Click on the Download tab. The FortiGate VM will automatically reboot to apply
: The most common cause is that the VM's virtual serial number (vSerial) is not properly bound to your Fortinet Support account. Log into the portal and navigate to License & Contracts . Ensure the vSerial of your specific VM instance is accurately added to your account's license list.
Click and browse to select the .lic file you downloaded from the FortiCloud portal.
Options include perpetual licenses with annual support renewals or subscription-based models. 2. Prerequisites for Downloading a License This link or copies made by others cannot be deleted
Once you have downloaded the .lic file, you must apply it to your deployed virtual appliance. Via the Web GUI (Recommended)
Select your target branch (e.g., v7.4 or v7.6). Navigate down to find the specific files for your platform: VMware ESXi : Look for .out.ovf.zip KVM / Proxmox : Look for .out.kvm.zip Microsoft Hyper-V : Look for .out.hyperv.zip
Before discussing the download process, it is crucial to understand the different licensing models available:
To maintain continuous protection and minimize downtime, implement these lifecycle management strategies:
Ensure the FortiGate VM has functioning DNS servers configured ( config system dns ) to resolve Fortinet validation hostnames.